CUSTOMER SERVICE

PAYMENT

Paypal and Bank Transfer are acceptable.
Bank : MUFJ Bank,LTD.
             Kojimachi Branch
             616-0244491
             Camera Shop Co.,Ltd.
             SWIFT : BOTKJPJT

Credit Card : VISA Mastercard American Express Discover JCB / Sending you secured mail with link after your order.

• SHIPPING & DELIVERY

  International shipping will be shipped by Registered Postal Air (7-14days), Yamato Japan/UPS(app.7days). We will select better shipping company, by the daliver area, and products value and weight.  
  
  Due to the convenience of the system, ¥3,500 will be added for each product when paying with PayPal, but we will only charge the actual shipping cost + product amount. If you choose to pay by credit card, you will later receive an email from [email protected] with a payment link including the actual shipping cost. Domestic shipping (within Japan) is free.
  
  We will use new packaging materials and carefully pack and ship.
  Delivery times are not guaranteed, but our best approximations and will vary according to specific requests. Shipping and delivery are only on weekdays.
  
  The import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to order. We do not mark merchandise values below value, and do not mark items as - Gifts - . The USA and international government regulations prohibit such behavior.
  
  We are happy to consult with you. Please do not hesitate asking.

• RETURNS & REPLACEMENTS

  We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 14 days of receipt of merchandise.
  
  RETURNING MERCHANDISE BY MAIL
  On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.
  
  Please allow 10 to 14 days for the processing of your return.